Good leaders know that words impact your ability to influence. Or not. Certain words take the
oompf out of the message. Words like “just” minimizes your main point. “Kind of” sounds like you don’t
believe in what you’re saying. “I guess” does not portray confidence.
Wiggle-room words can confuse and disempower. Direct communication is a leadership power tool.
Sometimes we use these words to soften the blow, only to find that the person on the other end has no
idea what we’re getting at.
Speaking clearly, without hidden meaning or mixed messages, is a gift to the person on the other side of
the dialogue. More words to be careful of below: